Unable to Edit Existing Products – Request for Clarification

Jack Biffo

• February 18, 2026 08:58

Hello Brizy Support Team,

I hope you are doing well.

I am currently experiencing an issue with my store. I previously created several products on my website and they were set up successfully. However, when I now try to edit those existing products, I receive a message asking me to subscribe to Brizy Pro.

This is confusing because the products were already created and were editable before. I would appreciate clarification on why editing is now restricted and whether there is a way to continue editing the existing content.

Could you please review my account and advise on the best solution? If this behavior is due to a recent change or technical issue, I would appreciate detailed guidance.

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  KC George

  • February 18, 2026 09:15

  Hello Jack,

  Brizy Shop is not included in the AppSumo Brizy Cloud LTD plan you have purchased. You had activated the Shop trial plan for 14 days. You must have added the products during the 14 days trial period.

  Briziy Cloud Shop is available as an addon product. Have a look at the shop plans at https://www.brizy.io/pricing-cloud-shops. To continue using the Shop addon, you will need a Shop Pro plan.

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