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8 comments

  • Ariel H.

    Hi Darren,

    Thank you for reaching out.

    Could you please confirm if this is how it’s expected to appear?

    If so, kindly apply the CSS below and let me know if it resolves the issue on your end:

    .brz .brz-css-d-wrapper {
        display: block !important;
        z-index: auto;
        position: relative;
    }

    Best regards,
    Ariel H.

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  • Darren Nicholls

    Hi Ariel,

    Yes, that's how it should appear.

    I've applied that CSS and it's resolved the issue.

    All the best,
    Darren

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  • Darren Nicholls

    Hi Ariel,

    Another issue with this site now with the menu not working on mobile when not logged in, see attached.

    Thanks,
    Darren

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  • Ariel H.

    Hi Darren,  

    To help us investigate this further, could you please send your site credentials to communitysupport@brizy.io? Kindly include the reference number 33362038236434 in the subject line so we can track your request properly.

    Before sharing the details, please make sure to create a full backup of your website as a precaution.

    Best regards,  
    Ariel H.

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  • Ariel H.

    Hi Darren,  

    Just following up on my previous email to check if you had a chance to review it. Please let us know when you’re ready to share the details so we can proceed and help you fix the issue.

    Kind regards,
    Ariel H.

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  • Darren Nicholls

    Hi Ariel,

    I've sent you the login details to the site now.

    Thanks,
    Darren

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  • Ariel H.

    Hi Darren,

    Thank you for the update.

    This issue is caused by LiteSpeed Cache, specifically the CSS Combine option.


    This is how it looks like on our end after purging the cache:

    When CSS Combine is enabled, it merges and reorders CSS files, which can break the mobile menu.

    If you have any further questions, please let us know.

    Best regards,
    Ariel H.

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  • Darren Nicholls

    Thanks Ariel.

    That's odd. We don't use CSS Combine because it causes issues like the one we've had, so I didn't check it. 

    I'll ask the client if he's done this.

    Thanks,
    Darren

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