Unable to open project ("something went wrong") to migrate project (deprecated project format)
Unfortunately, I just learned that the website is no longer accessible (error message: "The project is running a legacy version of Cloud and cannot be properly processed.").
Since I haven't created a website with Brizzy Cloud in a long time, I completely missed the fact that I should have migrated the web pages. Although I found migration instructions (https://support.brizy.io/hc/en-us/community/posts/30451503297042), I can no longer edit the site at all (error message: "Something went wrong").
How can this be fixed?
-
Hi Stefan,
Thank you for contacting us.
Unfortunately, legacy sites are no longer accessible. This was announced in mid-June, with the migration deadline extended to October 15. Since that deadline has passed, the migration tool has been fully removed.
As a result, legacy sites can no longer be opened, migrated, or edited. The only option now is to rebuild the site from scratch. I understand this isn’t ideal, and I sincerely apologize for the inconvenience.
If you’d like, I’d be happy to guide you on the best approach to rebuilding the site or answer any questions you may have.
Best regards,
Ariel H.0
Please sign in to leave a comment.
Comments
1 comment