The remote server response code is 403

Jun H

• February 15, 2026 07:21
• Edited

Hi Brizy Support Team, I just purchased the Brizy Pro plugin (Freelancer WordPress package). After installing both Brizy and Brizy Pro, I entered my license key to activate it, but I received the following error message: “The remote server response code is 403.” i ve sent emaiil to communitysupport@brizy.io . Could you please help me resolve this issue and activate my Brizy Pro license? Thank you for your assistance!

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  Ariel H.

  • February 16, 2026 09:29

  Hi Jun,

  Thank you for contacting us.

  I’ve already requested for your server’s IP address to be whitelisted on our end. Once I receive confirmation that this has been completed, I will test the activation directly on your website to ensure everything is working.

  I’ll keep you updated as soon as I have confirmation. Thank you for your patience.

  Best regards,
  Ariel H.

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  Ariel H.

  • February 16, 2026 09:34

  Hi Jun,

  Thank you for your patience, your server IP has now been successfully whitelisted, and your Brizy Pro license is already activated.

  

  Everything should be working properly at this point. 

  Best regards,
  Ariel H.

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