Cancellation of subscription

Martin Bartošek

• February 08, 2026 19:01

Translation to English: A year ago, I cancelled my subscription and I have not been using Brizzy for 16 months. Today, my bank charged me USD 60. Please process a complaint and issue a refund. Thank you and have a nice day. Bartosek

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  KC George

  • February 09, 2026 09:01

  Hello Martin,

  You are subscribed to Personal WordPress plan from February 4, 2024 and the plan is still active in your Brizy account.

  

  You mentioned that a year ago, you cancelled your subscription. Do you remember how it you had cancelled your subscription?

  • Did you click on the "Cancel Subscripiton" button in your Stripe page?
    
  • Did you send us an email requesting us to cancel the subscription
  • Did you make a request for cancellation here in the forum

  Kindly let us know how you cancelled your subscription.

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