Clicking the “+ Add Elements” button causes the editor to go blank

Mehrdad Nouri

• February 08, 2026 05:54

When I click the + (Add Elements) button in Brizy, the editor immediately goes blank. Nothing loads after that — it just stops.

This happens every time, regardless of whether I:

Create a new page

Start from a template

Try to edit an existing page

The result is always the same: as soon as I try to add elements, the editor crashes to a blank page.

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  Ariel H.

  • February 09, 2026 08:29

  Hi Mehrdad,

  Thank you for contacting us.

  Could you please confirm if you can replicate the issue with all other plugins besides Brizy and Brizy Pro disabled? Also, try using another theme and see if this makes any difference?

  If the issue continues, this is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/33162905242002
  WordPress Admin URL:
  Username:
  Password:

  Best regards,
  Ariel H.

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  Ariel H.

  • February 12, 2026 09:57

  Hi Mehrdad,

  I just wanted to follow up to see if the issue has been resolved with the solution we shared earlier. If you’re still experiencing any problems, please share your site’s credentials with us so we can take a closer look.

  Best regards,
  Ariel H.

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