SSL Generation

Zen ZIC

• January 23, 2026 03:52
• Edited

Hello,

I can see records are correctly pointed and confirmation screen shows required and current DNS data as matching. 

Still I am getting following error when I browse the website. Can you assist, pls?

 

Secure Connection Failed

An error occurred during a connection to www.zenincloud.com. Peer reports it experienced an internal error.

Error code: SSL_ERROR_INTERNAL_ERROR_ALERT

• The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
• Please contact the website owners to inform them of this problem.

 

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  KC George

  • January 23, 2026 05:50

  Hello there,

  For the domain resolution to work correctly, you must have a single A Record pointing to Brizy Cloud server with the IP 34.237.47.210. Your domain zenincloud.com points to two external servers with IPs 3.33.251.168 and 15.197.225.128. Kindly delete the A Records pointing to these IPs and get back to us. We will help you with the SSL certificate.

  

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  Zen ZIC

  • January 23, 2026 06:41

  Thank you for your response. 
  I have removed these A-type records. Please generate SSL.

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  KC George

  • January 23, 2026 07:08
  • Edited

  Hello there,

  We have fixed the SSL issue. Kindly check https://www.zenincloud.com/. If you continue to see the SSL error, please reload the page in the browser 

  

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