Big Bug

thibault

• January 22, 2026 01:38

It works on the backend but not on the frontend. The layout disappears depending on the browser = OK on Chrome but not on Edge or tablet. First time I've seen this. How can I fix it?

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  Ariel H.

  • January 22, 2026 08:05

  Hi Thibault,

  Thank you for contacting us.

  Could you please share temporary WP Admin access so we can take a closer look at the issue? You can add us as an Admin user in your WordPress dashboard and send the details to communitysupport@brizy.io:  

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/32732310265362
  WordPress Admin URL:
  Username:
  Password:

  Best regards,
  Ariel H.

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  Ariel H.

  • January 22, 2026 13:20

  Hi Thibault,

  Thank you for your cooperation.

  Your pages are now working correctly.

  

  If this happens again, please update the blocks one at a time, starting from the top. After each change, save and preview the page to check if it displays properly. If the layout is still broken, repeat the same steps with the next block until the page is fixed.

  To edit a block, you can make a small change—for example, switch a block from full width to boxed, or temporarily reduce the width from 100% to 90%, then click update. This usually forces the page to refresh and recompile.

  Once the page displays correctly, you can revert the change and save the page again.

  If you have any other questions, please feel free to let us know.

  Kind regards,  
  Ariel H.

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  thibault

  • January 22, 2026 14:50

  Thank you so much for your quick response! It's working perfectly now. I'll keep your technique in mind if it happens again.
  Have a lovely day!

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