Product Gallery opens image rather than lightbox

Darren Nicholls

• January 20, 2026 10:27

Hi there

Created a template for single product, added the Gallery Element. 

When I save it and view it opens the image in its own link rather than a lightbox. See https://vk.freshhq.co.uk/product/annie/

I don't think that's been an issue before? Do we need a seporate lightbox plugin for this?

Thanks,
Darren

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  Ariel H.

  • January 20, 2026 12:36

  Hi Darren,

  Thank you for reaching out.

  We’ve tested this behavior in our test environment, and the gallery opens in a lightbox as expected, this doesn’t appear to be a general issue with Brizy. This is demonstrated on this screencast - https://streamable.com/7k6bqy

  In most cases, this kind of behavior is related to the active theme or a conflict with another plugin affecting how links or scripts are handled. 

  A separate lightbox plugin shouldn’t be necessary for this functionality.

  Kind regards,
  Ariel H.

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  Darren Nicholls

  • January 22, 2026 12:21

  Yeah you were right. I recreated the template and it solved the issue. Not sure what it was but sorted all the same.

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