An error happened while trying to display this element

Ian Robinson

• January 11, 2026 08:11

I am getting the error "An error happened while trying to display this element" when attempting to edit some elements.  

I am using WordPress multisite running Brizy Version 2.7.21 and Pro Version 2.7.13.

Please advise urgently

 

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  Ariel H.

  • January 12, 2026 10:52

  Hi Ian.

  Thank you for contacting us.

  We recently encountered the same issue on another customer’s site hosted on WordPress.com, and we were able to fix it by disabling the Page Optimize plugin. Since your situation matches exactly, we recommend disabling this plugin as well.  This is demonstrated on this screencast: https://youtu.be/mPKeGr0ATTg

  If your site is not hosted on WordPress.com, it’s likely that one of your page optimization plugins is causing the issue. Please try temporarily disabling those plugins to see if that helps.

  If you have any further questions, please let us know.

  Best regards,
  Ariel H.

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  Ian Robinson

  • January 12, 2026 17:46

  I had conflicting page optimizers, so disabled Jetpack Boost and that solve the problem. Many thanks.

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