Refund Request

희선 안

• January 07, 2026 10:33

I am writing to formally request a refund for a recent payment made to my account.

Here are the details of the transaction:

• Invoice Number: #2DC452B7-22522

• Transaction Date: Within the last 24 hours

I have decided not to use this service any longer and would like to cancel my subscription/purchase immediately. Since the payment was processed less than 24 hours ago, I kindly ask for a full refund to my original payment method.

Could you please confirm once the refund has been processed? Thank you for your time and assistance.

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• 

  KC George

  • January 07, 2026 11:00

  Hello 희선 안,

  As per our terms and conditions at https://www.brizy.io/terms-and-conditions, Brizy offers a 30-day refund policy for new monthly or yearly subscriptions. Refunds are not available for:

  1. Renewals of existing subscriptions
  2. Lifetime licenses
  3. Additional purchases, add-ons, or custom services
  4. Services not purchased directly through brizy.io

  Hence unfortunately, the renewal transaction of your Personal WordPress plan is not eligible for a refund. 

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