IM GETTING CHARGED A MONTHLY FEE, I HAVE THE LIFETIME SUBSCRIPTION

Franco G Reyna Mendiola

• January 07, 2026 03:25

hi, I noticed I'm getting charged a monthly fee after the site migration however, I have a lifetime membership for early adopting the brizy platform, please help me as I shouldn't be getting charged.

 

thanks in advance

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  KC George

  • January 07, 2026 05:37

  Hello Franco,

  You are subscribed to the following two plans

  1. Brizy PRO Lifetime plan from March 12, 2019, which gives you access to unlimited Brizy Pro licenses 
  2. Personal Cloud monthly plan from October 22, 2025 which gives you access to 1 Pro license with Brizy Cloud.

  Do you want to cancel the Personal Cloud monthly plan? Please confirm.

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  Franco G Reyna Mendiola

  • January 07, 2026 22:14

  yes please, i dint know i was getting charged for that.

  thanks K C

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  KC George

  • January 08, 2026 08:52

  Hello Franco,

  We have cancelled your Personal Cloud plan and it is scheduled to expire on January 23, 2026.

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