Failed to upload file

Webmaster Puntorosso

• January 06, 2026 19:28

Hi, suddenly we are encountering an error when trying to assign any images to Brizy modules: "Failed to upload file"

The images themselves load fine in the WordPress media library.
What we have already tried without success:

• Disabling Wordfence
• Disabling the caching plugin
• Downgrading Brizy
• Ensuring PHP settings are more than adequate

Here is a screenshot of the console.

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• 

  Ariel H.

  • January 07, 2026 08:11

  Hi,

  Thank you for contacting us.

  Could you please share temporary WP Admin access so we can take a closer look at the issue? You can add us as an Admin user in your WordPress dashboard and send the details to communitysupport@brizy.io:  

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/32346705795858
  WordPress Admin URL:
  Username:
  Password:

  Best regards,
  Ariel H.

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• 

  Ariel H.

  • January 08, 2026 15:28

  Hi,

  I just wanted to follow up regarding the temporary WordPress Admin access we requested so we can check the issue mentioned in your community post. Please let us know once you’ve added us as an Admin user and sent the details to communitysupport@brizy.io.

  Best regards,
  Ariel H.

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