Skip to main content

Published View missing

Comments

7 comments

  • KC George

    Hello Jerry,

    When I visit your domain https://thebuildteam.org/, I see this notification. The "Maintenance Mode" appears enabled on your website.  

    Can you check these

    • Have you enabled "Maintenance Mode" in your hosting control panel?
    • Have you installed a Maintenance Mode plugin?

    If you do not know how the "Maintenance Mode" was enabled for your website, kindly take the help of your hosting provider to turn it off. 

    0
  • Jerry Roman

    Yes, I turned on maintenance mode because the website displays only a blank white page. Not a good thing for visitors expecting information or the ability to donate.

    0
  • Jerry Roman

    I just discovered that when you scroll down on the white, opening page, broken elements are visible.

    0
  • KC George

    Hello Jerry,

    We'd like to look at your WordPress Dashboard to help you resolve this issue.Please add a new user to your WordPress dashboard and provide the following information to our email: communitysupport@brizy.io.

    Sending a password reset link alone is not enough. The URL to this forum post must be included so that we can locate your support request. Please notify us here in this thread when you send the email.

    0
  • Jerry Roman

    UN: deleted

    PW: deleted

    0
  • KC George

    Hello Jerry,

    Your pages required a recompilation. I opened your pages in the editor, made a minor change (such as adding a space at the end of a text), and then updated the project. Please confirm if your pages display properly in the frontend now. If you continue to see a blank page, kindly reload the page in the browser by selecring the "Reload" icon

    0
  • Jerry Roman

    Great customer service, K C George. Many thanks for helping me get the website up and running

    Jerry

    0

Please sign in to leave a comment.