Issue with Blog template

Patrick O'brien

• December 27, 2025 13:20

Hi there,

I'm on Blocksy+Brizy Pro.
I currently have it all set up with a Single Post template and that works just fine. E.g. https://citationstyler.com/enterprise/wissen/wie-installiere-ich-einen-custom-csl-zitierstil-in-zotero/

However, I did the mistake of formatting my posts directly with Brizy "Edit post with Brizy" and I since learned that is a bad practise. I want/need to automate my blogging more and not format everything manually.

I've now tried in my staging site to go into a blog with the normal "Wordpress editor" and saving the post. Unfortunately, that then renders the blog empty on the Front end.
E.g. where you can see this problem: https://citationstyler.com/enterprise/wissen/wie-fuge-ich-extra-quellen-in-mein-literaturverzeichnis-mit-zotero-ein/
Note how the whole template is gone, only the header+Brizy are left.

I've also tried to turn off the setting under Brizy > Settings > "Activate Brizy for: Posts".

Any insights here where I'm thinking wrong?

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  Ariel H.

  • December 29, 2025 10:10

  Hi Patrick,

  Thanks for checking in. The page appears to be working correctly on our end, so it looks like the issue may have already been resolved.

  

  If you’re still need further assistance, please don’t hesitate to let us know.

  Best regards,
  Ariel H.

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  Patrick O'brien

  • December 29, 2025 10:19

  Hi,
  
  Thanks for checking. I was playing around yesterday to fix it and must've reverted the error.
  See now: https://citationstyler.com/enterprise/wissen/wie-fuge-ich-extra-quellen-in-mein-literaturverzeichnis-mit-zotero-ein/

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  Ariel H.

  • December 29, 2025 14:43

  Hi Patrick,

  Thank you for the update.

  Could you please share temporary WP Admin access so we can take a closer look at the issue? You can add us as an Admin user in your WordPress dashboard and send the details to communitysupport@brizy.io:  

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/32132958864402
  WordPress Admin URL:
  Username:
  Password:

  Best regards,
  Ariel H.

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  Patrick O'brien

  • January 02, 2026 07:03

  Dear @ariel

  I've sent my details on the 29th of Dec '25, but had no answer. Could you please tell me the status of this ticket?

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  KC George

  • January 02, 2026 07:56

  Hello Patrick,

  We apologize for the delay in gettng back to you. Looks like we missed your email.

  I see only a single blog post, developed using the Gutenberg Editor. I have fixed the issues with the Brizy Template. Please check if the blog post https://citationstyler.com/enterprise/wissen/zitier-workflow-automatisierung-mit-zotero-kunden-fallstudie/ displays well.  

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  Patrick O'brien

  • January 02, 2026 10:16

  Hi,
  Thank you for checking. Somehow I must've pressed the magic button and it's now working in staging.
  I just tried to save a post in Gutenberg, but then I get the same symptom. Can you check this one. This is in production:
  https://citationstyler.com/wissen/richtig-zitieren-mit-zotero/
  
  (same login details work that I had sent you)
  
  Thanks

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  KC George

  • January 02, 2026 11:13

  Hello Patrick,

  We have fixed the issue with the Brizy Template in your production website as well. https://citationstyler.com/wissen/richtig-zitieren-mit-zotero/ should work fine now. 

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  Patrick O'brien

  • January 02, 2026 12:10

  Thanks. Would you be able to tell me what you actually did? Thanks

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  KC George

  • January 02, 2026 13:08

  Hello Patrick,

  The Display Condition Include - Posts - All stopped working in your project.

  

  I changed it to Include - Brizy Template - Single blog post template to make it work. We will investigate why it stopped working in your project. 

   

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