PRO wont activate

Richard Browning

• December 24, 2025 02:31

I have a FREELANCE subscription. I can create a new license for my new website, but when I paste in the full key and activate it, the field goes blank, and it doesn't work. I've watched your video several times. I've deleted and reinstalled the plugin, still with no luck.

Can you help please?

My subscription is Richard Browning, *** @ **** and my subscription does not expire till July 2026.

Merry Christmas,

Rick

0

• 

  Ariel H.

  • December 24, 2025 08:47

  Hi Richard,

  Happy Holidays!

  The issue appears to be related to your browser. Could you please try using an incognito/private window or a different browser and see if that makes any difference? If the issue persists, please let us know if any error messages appear after attempting to activate the license, or share a screenshot if possible.

  Best regards,
  Ariel H.

  0

Please sign in to leave a comment.