All my Brizy Website templates are all distorted

Toby Mathew

• December 19, 2025 03:16

Hi!

I have two websites hanrahanpainting.com and www.eccnct.org both built with Brizy templates and everything is distorted and broken right now - would you be able to provide some insight? 

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  Ariel H.

  • December 19, 2025 12:09

  Hi Toby,

  Thank you for contacting us. 

  We’re currently investigating the issue, could you please provide cPanel access to one of the affected websites, along with its WordPress admin dashboard credentials? We only need access to a single site for testing.

  For the rest of your websites, you can revert to the previous versions in the meantime. The older versions are available for download here: https://supportfiles.brizy.site

  Please send the WordPress admin and cPanel login details to communitysupport@brizy.io, and include the reference 31961895179922 in the subject line so we can easily locate your request. 

  Thank you for your cooperation and we apologize for the inconvenience.

  Best regards,
  Ariel H.

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  Ariel H.

  • December 23, 2025 15:18

  Hi Toby,

  I just wanted to follow up to see if the issue has been resolved with the solution we shared earlier. If you’re still experiencing any problems, please share your site’s credentials with us so we can take a closer look.

  Best regards,
  Ariel H.

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