Need support for FSLM Journals

Fslm Journals

• December 18, 2025 15:28

Dear Brizy, 

We at fslmjournals.taylors.edu.my, layout of per page for all 3 journals, SEARCH, AJPFES, and APJIHT is not in its order again. We need help asap! 

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  Ariel H.

  • December 18, 2025 15:52

  
  Hi Fslm,

  Thank you for contacting us, and we’re sorry to hear about the layout issue you’re experiencing. 

  To help us better understand the issue, could you please share a few screenshots that show how the layout is appearing on the SEARCH, AJPFES, and APJIHT pages?

  Once we have those screenshots, we’ll be able to investigate the issue and possibly offer a solution.

  Looking forward to your reply.

  Best regards,
  Ariel H.

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  Fslm Journals

  • December 19, 2025 08:14

  https://fslmjournals.taylors.edu.my/special-issue-8th-international-search-conference-2024-abstract-proceedings/  

  Dear Ariel, 

  Here are the screenshots , it applies to also other journals APFES and APJIHT pages. Please help.

   

  Pleas

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  Ariel H.

  • December 19, 2025 09:55

  Hi Fslm,

  Thank you for the update.

  Could you please provide temporary access to your WP Admin so we can take a closer look at your site? Kindly add us as an Admin user in your WordPress Dashboard and send the details to communitysupport@brizy.io:  

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/31952225096850
  WordPress Admin URL:
  Username:
  Password:

  Best regards,
  Ariel H.

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  Fslm Journals

  • December 20, 2025 04:11

  Dear Ariel, 

   

  Please help us. ive been emailing and no one replies.

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  Ariel H.

  • December 22, 2025 11:11

  Hi Haniz,

  Thank you for the update.

  It looks like the user account requires email confirmation, which prevents us from logging in. To move forward, could you please create a new Administrator account and set the email address to communitysupport@brizy.io? This will allow us to access the site and help address the issue directly.

  

  In the meantime, please try making a small change on the affected pages or templates (for example, adding a bit of padding or editing some text), then click Update. This will force the page to recompile and may resolve the layout issue.

  Thank you for your cooperation.

  Best regards,
  Ariel H.

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  Ariel H.

  • December 23, 2025 15:20

  Hi Haniz,

  I just wanted to follow up to see if the issue has been resolved with the solution we shared earlier. If you’re still experiencing any problems, please share your site’s credentials with us so we can take a closer look.

  Best regards,
  Ariel H.

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