All pages broken with WP 6.9 and brizy 2.7.21

Vinh Bui

• December 18, 2025 11:53

I am currently experiencing an issue where the templates on 6 of my websites have broken following updates to WordPress 6.9 and Brizy 2.7.21.

 

I have already tried disabling all plugins and reinstalling both Brizy and Brizy Pro, but the issue persists. I found that opening a page in the Brizy editor and manually updating it restores the layout; however, I have over 100 pages across these sites and cannot manually update each one.

 

Could you please advise on a more efficient way to resolve this across all my pages?

0

• 

  Ariel H.

  • December 18, 2025 12:36

  Hi Vinh,

  Thank you for the detailed explanation. To help us investigate this further, could you please provide temporary access to one of the affected websites where the issue is occurring? We’ll also need cPanel or FTP access so we can review the site files.

  Kindly add us as an Admin user in your WordPress Dashboard and send the details to communitysupport@brizy.io:  

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/31945349447442
  WordPress Admin URL:
  Username:
  Password:

  cPanel/FTP host address:
  Username:
  Password:

  Best regards,
  Ariel H.

  0
• 

  Ariel H.

  • December 23, 2025 12:11

  Hi Vinh,

  Thank you for your patience. 

  We found that the issue was caused by a version mismatch, Brizy was already on the latest version, but Brizy Pro was still running an older version. 

  

  To resolve this, we removed the outdated Brizy Pro plugin and uploaded the latest version, and everything is now working correctly on our end.

  

  If the site still appears broken on your side, this is most likely due to cached files. Please try opening the site with /?nocache=1 added to the URL, for example:

  https://staldestelle.nl/?nocache=1
  https://strandhoteldelogerij.nl/?nocache=1

  We also recommend checking the website from another computer or a mobile device to rule out any local browser cache issues.

  Best regards,
  Ariel H.

  0

Please sign in to leave a comment.