Carousel autoplay not working?
After latest update Brizy v2.7.20. Brizy Pro v2.7.12, my carousel crashed; cannot autoplay and obviously cannot read dynamic post from ACF
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Hi Hafize,
Thank you for contacting us.
Please try making a small change to the affected blocks (the block that contains the carousel). For example, reduce the block width to 90%, then click Update to save the changes. After that, preview the front end and check if this fixes the issue. If it does, go back to the editor, revert the block width to 100%, and click Update again. This process forces the block to recompile, which can often resolve such issues.
If this didn't help, please provide temporary access to your WP Admin so we can take a closer look at your site? Kindly add us as an Admin user in your WordPress Dashboard and send the details to communitysupport@brizy.io:
Community Post link: https://support.brizy.io/hc/en-us/community/posts/31934282062226
WordPress Admin URL:
Username:
Password:Best regards,
Ariel H.0 -
currently i have delete the carousel and try to do again, but failed to save. the another problem is the carousel cannot read data from ACF post, e.g Guru. i have send the administration email to communitysupport@brizy.io
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Hi Hafize,
Thank you for your cooperation. We kindly ask for a bit more time while we further investigate this issue.
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Hi Hafize,
Thank you for your patience.
We’ve tested the carousel element on the test page we created, and it’s working as expected here - https://tcasia.guru/myt-academy/test/
Could you please try rebuilding the carousel on your page from scratch? While doing so, kindly double-check that the correct source is selected under the Dynamic Content settings, as an incorrect source can cause unexpected behavior.
Please let us know how it goes, and we’ll be happy to assist further if needed.
Best regards,
Ariel H.0
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