Popup Form Not Working

Hendricus Vercueil

• December 17, 2025 12:43

Hi I've built a popup in Brizy for an online store built with WooCommerce. This form has worked for years, but suddenly the form is doing all kinds of weird things at the bottom of the page.

The large "X" is the close button on the pop-up form. I tried to reinstall the pop-up's code on the website, but it's not working. Please help.

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  Ariel H.

  • December 17, 2025 14:42

  Hi Hendricus,

  Thank you for contacting us. I assume you’re referring to this popup.

  

  If this is the correct one, please try it again. Otherwise, please send us the project URL so we can inspect it.

  Alternatively, you can try fixing the issue by making a small change to the popup, such as adding some padding, then saving it to force it to recompile. After that, please check the popup on the front end to see if it’s working.

  Best regards,
  Ariel H.

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