Editor loads forever

Achim Gehrig

• December 16, 2025 16:51
• Edited

Hey.
All of sudden I can not edit with brizy on one of my sites. The spinning/loading wheel shows forever when I try to edit any page (or a even just a popup).
It seems to be a incompatibility with the real cookie banner plugin from devowl.io.
https://devowl.io/
Is this a known issue? if not, what do I need to tell the support team  of devowl what functions prevent the editing of pages with brizy?
Kind regards
Achim

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• 

  Ariel H.

  • December 16, 2025 16:36

  Hi Achim,

  Thank you for contacting us.

  Could you please provide temporary access to your WP Admin so we can take a closer look at your site? Kindly add us as an Admin user in your WordPress Dashboard and send the details to communitysupport@brizy.io:  

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/31897921853074
  WordPress Admin URL:
  Username:
  Password:

  Best regards,
  Ariel H.

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• 

  Ariel H.

  • December 17, 2025 12:55

  Hi Achim,

  I just wanted to follow up regarding the temporary WordPress Admin access we requested so we can check the issue mentioned in your community post. Please let us know once you’ve added us as an Admin user and sent the details to communitysupport@brizy.io.

  Best regards,
  Ariel H.

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• 

  Achim Gehrig

  • January 07, 2026 12:46

  Hi Ariel,

  I have sent the credentials for Admin access for the website
  www.schuetz-kleine.de/wp-admin
  
  

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• 

  Ariel H.

  • January 07, 2026 13:46

  Hi Achim,

  Thank you for your cooperation.

  Upon checking, the issue is caused by a conflict with the Real Cookie Banner plugin. When this plugin is disabled, the issue no longer occurs.

  

  We recommend keeping Real Cookie Banner disabled while editing your pages. Once you’ve finished and published your changes, you can safely enable it again.

  You may also consider reporting this to the plugin’s developers so they’re aware of the issue and can possibly offer a solution.

  Please let us know if you have any questions or need further assistance.

  Kind regards,
  Ariel H.

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• 

  Achim Gehrig

  • January 07, 2026 18:51

  Hi Ariel, yes I noticed and stated it in the initial post text above.
  I already contacted devowl and are waiting for feedback from their side.

  Thank you, for checking.

  regards

  Achim

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