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Brizy Pro Version 2.7.12 and Wordpress Version 6.9 Compatibility

Comments

7 comments

  • Ariel H.

    Hi Jennifer,

    Thanks for reaching out. 

    To better understand the issue, could you please share a screencast or a screenshot showing the error you’re encountering when updating or adding content blocks? 

    Once we can see the issue, we’ll be glad to check and possibly offer a solution.

    Best regards,
    Ariel H.

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  • Jennifer Luty

    Thank you, Ariel.See below.  

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  • Ariel H.

    Hi Jennifer,

    Thank you for the update.

    We recently encountered the same issue on another customer’s site hosted on WordPress.com, and we were able to fix it by disabling the Page Optimize plugin. Since your situation matches exactly, we recommend disabling this plugin as well.  This is demonstrated on this screencast: https://youtu.be/mPKeGr0ATTg

    If you have any further questions, please let us know.

    Best regards,
    Ariel H.

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  • Jennifer Luty

    Thanks, Ariel. It doesn't look like the Page Optimize plugin is even installed.

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  • Ariel H.

    Hi Jennifer,

    Please provide temporary access to your WP Admin so we can take a closer look at your site. Kindly add us as an Admin user in your WordPress Dashboard and send the details to communitysupport@brizy.io:  

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/31875274421010
    WordPress Admin URL:
    Username:
    Password:

    Best regards,
    Ariel H.

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  • Jennifer Luty

    Sent. thanks!

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  • Ariel H.

    Hi Jennifer,

    The issue appears to be coming from the Jetpack plugin. After disabling it, the issue no longer occurs. Please try making changes to the pages again to confirm.

    If you still need optimization features, you may want to try an alternative plugin such as Autoptimize, which often works well without causing editor conflicts. For security, you can use Wordfence instead.

    Kind regards,
    Ariel H.

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