site down

Azim Rahman

• December 11, 2025 13:05

my site are down and cannot be viewed mostly from indonesia. please help me

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  Ariel H.

  • December 11, 2025 13:33

  Hi Azim,

  Thank you for contacting us.

  The reason your website may not be accessible in Indonesia is likely due to the country’s national internet firewall, which can block certain websites under government regulations. This is managed by the Ministry of Communication and Informatics (Kominfo).

  You can try the solution suggested in this article, which explains how to check and potentially resolve access issues caused by Trust Positif.
  https://support.exabytes.co.id/en/support/solutions/articles/14000155139-my-ip-has-been-blocked-by-trustpositif

  Please let us know if this helps or if you continue to experience issues.

  Best regards,
  Ariel H.

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