Cannot Edit Text Boxes with Glitch
Hello, my name is Dezirae Smith and I was trying to add mor projects to my portfolio website. I came across this glitch and I cannot edit any of the text boxes and it gives me this error message. Even trying to go to the styling button in the left side of the toolbox has the plugin glitch out and give me a blank screen. I am not sure what the issue is, but hopefully this image gives a better indicator of how to resolve the issue. Thank you for your time and I hope to hear from you soon!
-
Hi Dezirae,
Thank you for contacting us.
We recently encountered the same issue on another customer’s site hosted on WordPress.com, and we were able to fix it by disabling the Page Optimize plugin. Since your situation matches exactly, we recommend disabling this plugin as well. This is demonstrated on this screencast: https://youtu.be/mPKeGr0ATTg
If you have any further questions, please let us know.
Best regards,
Ariel H.0
Please sign in to leave a comment.
Comments
1 comment