An error happened while trying to display this element - WordPress.com
I’ve been working on a Wordpress.com website https://artesanosdeltiempo.mx. I’ve been working on it for a while, but recently, the Brizy builder has stopped working. When I try to edit a block, I get an error saying “An error happened while trying to display this element. Tou can open an issue or remove this element”. If I switch the table/mobile editing, I get a white screen when I try to edit the page. Here’s a screen share video showing what’s happening: https://share.zight.com/p9umbN7b
All of the plugins are updated as the Brizy plugin is on version 2.7.19 and the Brizy Pro plugin is on version 2.7.11.
Do you know why this issue might be occurring or have any solutions for this?
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Hi Connor,
Thank you for contacting us.
We recently encountered the same issue on another customer’s site hosted on WordPress.com, and we were able to fix it by disabling the Page Optimize plugin. Since your situation matches exactly, we recommend disabling this plugin as well. This is demonstrated on this screencast: https://youtu.be/mPKeGr0ATTg
If you have any further questions, please let us know.
Best regards,
Ariel H.0
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