Cancellation

Ponzi Token

• December 06, 2025 14:06

I was just charged $99 for a subscription that I wasn’t aware was still active. I had to try 4 different emails before I finally found this account active. Since the charge was literally just processed and I haven’t used this service in months is there any way you could charge my card back? Thanks for your help & support, the community greatly appreciates it.

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  KC George

  • December 08, 2025 09:00

  Hello Ponzi,

  As per our terms and conditions at https://www.brizy.io/terms-and-conditions, "Brizy offers a 30-day refund policy for new monthly or yearly subscriptions. Refunds are not available for:

  • Renewals of existing subscriptions
  • Lifetime licenses
  • Additional purchases, add-ons, or custom services
  • Services not purchased directly through brizy.io"

  Unfortunately, renewal transaction of your exisiting Freelancer WordPress subscitpion is not eligible for refund. 

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