Subscriptions
Hi,
I bought the lifetime deal at appsumo a few days ago.
You told me, that I get a refund for the 1$ per site deal, which made me very happy. But it is not visible up to now - neither in the account nor at the bank.
At the moment, my account shows:
| Active Subscriptions | Expires |
|---|---|
| Personal Cloud | Feb 15, 2026 |
| $1 Per Site Deal | Nov 1, 2026 |
Now I have some questions:
- When do I get the refund?
- Since I have the lifetime deal - do I need the Personal Cloud in future?
- Does the lifetime deal not appear in my Account an how can I see, how many of the 30 licences are actual used?
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Hello Michael,
Your refund of $100.00 was not in fact processed. We apologize for my colleague Ariel's incorrect statement. Because our business hours are over for today, we will process your refund on Monday.
Have you redeemed the AppSumo Brizy Cloud plans in your Brizy account? If not, kindly sign into your Brizy account and redeem your AppSumo codes at https://www.brizy.io/account/appsumo
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Hello Michael,
We refunded your $100 transaction. The amount is likely to get credited to your payment method within 7-10 business days.
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