Unable to edit anything without an error message or white screen

Kyra Spradlin

• December 04, 2025 20:02

I am getting an error message when trying to edit anything in the main editor, and when trying to add any elements, it looks like it's about to load for 1 second before changing to a white screen.

Everything is updated to the latest versions and I've disabled all other plugins so that is not the issue. 

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  Ariel H.

  • December 05, 2025 02:32

  Hi Kyra,

  Thank you for contacting us.

  Please provide us with temporary access to your WordPress Admin so we can take a closer look. Kindly add us as an Administrator user and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/31597564639762
  WordPress Admin URL:
  Username:
  Password:

  Looking forward to your reply.

  Best regards,
  Ariel H.

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  Kyra Spradlin

  • December 09, 2025 01:57

  Hi Ariel, I emailed Admin access. Thank you for looking into this. 

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  Ariel H.

  • December 09, 2025 02:36

  Hi Kyra,

  Thank you for your cooperation. 

  We checked the issue on your site, and it appears to be caused by a conflict with the Page Optimize plugin. Once that plugin was disabled, the problem no longer occurred. This is demonstrated on this screencast - https://youtu.be/mPKeGr0ATTg

  Best regards,  
  Ariel H.

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