Freelancer subcription billing

Nicolae Sorin Vizireanu

• December 04, 2025 07:50

I don't understand what's happening with my subscription. I had the Freelancer plan. Please help me keep it. The card I had registered is no longer valid, and I assume the payment hasn't been processed. Thank you.

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  Ariel H.

  • December 04, 2025 08:31

  Hi Nicole,

  Thank you for contacting us.

  I checked your account, and it looks like the payment hasn’t been processed yet. On our end, the next billing date is showing as December 5, 2025, so you still have plenty of time to update your card before the renewal. 

  Best regards,
  Ariel H.

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