my published website show error

Shisley Marievillacres

• December 01, 2025 22:47

Hi Brizzy team.

My main published website solucionesmisticasofficial.com is not working. an error appears as you can see in the below screenshot :

Chrome and Safari show a SSL problem.

The strange thing is that my subdomain landing.solucionesmisticasofficial.com it is working now.

hope you can help me out ASAP

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  KC George

  • December 02, 2025 07:26

  Hello Shisley,

  Your domain solucionesmisticasofficial.com does not point to your Brizy Cloud website due to incorrect CNAME record. Kindly edit your CNAME record and replace "solucionesmisticasofficial.com" with "gorilla68cdae93.brizy.site"

    

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  Shisley Marievillacres

  • December 03, 2025 18:21

  I`ve tried the auto-setup your platform automatically send me to connect my domain with spaceship. not working.

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  KC George

  • December 04, 2025 06:25

  Hello Shisley,

  I see this design when visiting your website. 

  

  If you do not see the same, kindly relaod the page in your browser by selecing the "Reload" icon

  

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  Shisley Marievillacres

  • December 04, 2025 18:38

  yes! my web developer made a redirection from official home page  towards landing page.

  But the problem still  is not solved.

  any change to change the domain  settings without the "auto setup domain stuff"??

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  KC George

  • December 05, 2025 06:59

  Hello Shisley,

  Kindly add the required A Record and the CNAME record to your domain name in spaceship.net and get back to us. We will help you with the rest of the steps.

   

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