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Restore a brizy cloud site?

Comments

6 comments

  • Ariel H.

    Hi Patrick,

    Thank you for contacting us.

    I understand how frustrating this must be. Without the URL or domain name, we’re unfortunately unable to locate the lost project. Could you let us know which Workspace the project was deleted from? Once we have that, we can check on our end, though we can’t guarantee the project can be recovered.

    Looking forward to your reply.

    Best regards,
    Ariel H.

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  • Ariel H.

    Hi Patrick,

    Just following up to see if you were able to provide the Workspace the project was deleted from. Once we have that information, we can check if recovery is possible.

    Looking forward to your reply.

    Best regards,
    Ariel H.

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  • Patrick Mccoy

    Recordings is the workspace.

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  • Ariel H.

    Hi Patrick, thank you for the update, could you also please check if you can find the URL in your browser's history?

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  • Patrick Mccoy

    I looked and I can't find where I recently logged into it. It was deleted only at the beginning of the week so it should've been Monday it was deleted.

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  • KC George

    Hello Patrick,

    We need the project ID to restore a deleted project. Kindly follow the procedure in the screen recording at https://jmp.sh/fOfozo6X to find the project ID.

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