Clarification Regarding Account Status and Interest in New AppSumo Offer
Dear Brizy Support Team,
I hope this message finds you well.
I am writing to request clarification regarding the current status of my Brizy Cloud account. I originally purchased a Lifetime Premium license in June; however, at that time the platform did not meet the specific requirements I needed for my projects, so I requested a refund.
Today, upon accessing my account again, I noticed that it is still active and that the Lifetime Premium license appears to remain available.
Before moving forward, I believe it is fair and transparent to clarify my situation, as I do not wish to take advantage of any potential system error or misunderstanding.
I would also like to inform you that I am currently interested in the new Black Friday offer available on AppSumo, as I now have new projects that seem much more suitable for your platform.
Before proceeding with a new purchase, I kindly ask you to confirm the actual status of my account and license so that I can act accordingly and in full correctness.
Thank you in advance for your assistance. I look forward to your kind reply.
Best regards,
Luca Petrucci
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Hello Luca,
We examined our records and confirmed that AppSumo had refunded your purchase. The products remained in your account owing to a mistake on our end. We have now removed AppSumo Brizy Cloud plan from your account. We appreciate you bringing this error to our notice.
Kindly proceed with the purchase of the current AppSumo deal at https://appsumo.com/products/brizy/
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