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5 comments

Date Votes
  • Ariel H.

    Hi,

    Thank you for contacting us.

    It looks like your server may be getting blocked by our license server, which is why you’re seeing the 403 error. A quick way around this is to activate the license from a local environment instead. You can install WordPress locally using tools like Local by Flywheel or XAMPP, enter your license key there, and it should activate without issues.

    From there, you can either continue working locally until your project is ready to go live, or use a migration plugin—such as WPVivid or All-in-One Migration—to move your site (with Brizy already activated) back to your production server. This approach usually resolves the activation issue right away.

    Please feel free to reach out if you need help with any part of this process, we re glad to assist further.

    Best regards,
    Ariel H.

    0
  • Ariel H.

    Hi,

    Thank you for your cooperation. 

    Could you please also provide us with access to cPanel or FTP?  Kindly send the credentials and include the following reference number in the subject line: 31262666755474. This will help us locate your request quickly and avoid any delays.

    Kind regards,
    Ariel H.

    0
  • Kishore Digital

    to which email should i send all the details

    0
  • Ariel H.

    Hi,

    Kindly send the details to communitysupport@brizy.io, and please include this reference number in the subject line: 31262666755474.

    Best regards,
    Ariel H.

    0
  • Ariel H.

    Hi,

    I’m following up once more regarding the cPanel / FTP credentials we requested. Could you please send them to communitysupport@brizy.io and include this reference number in the subject line: 31262666755474?

    Looking forward to your reply.

    Best regards,
    Ariel H.

    0

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