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CSS not loading until I edit wesbite

Madison Mabry

Hello! 

My website made on Brizy Cloud is not loading my CSS correctly and stays this way until I edit my website. Once I edit the website, everything works correctly for about a day on all devices and search engines, but then it returns to looking like an HTML website without CSS. There seems to be some kind of disconnect somewhere. 

I have attached a photo of what is showing up. What is the best way to resolve this issue? 

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Comments

5 comments

Date Votes
  • KC George

    Hello Madison,

    When I visit your page https://www.mabrylane.com/portfolio, I see the design at https://jmp.sh/l982xoj6 Your design looks intact. Do you know what steps we must follow to see the issue you are seeing?

    Do you observe the same issue while testing your website on multiple computers and mobile devices, or does the above experience occur on a single computer and a single browser? Please test on multiple devices and let us know your experience.

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  • Madison Mabry
    • Edited

    Hi, 

    Thank you for your response. Yes, currently the page is working as I edited the website using the builder yesterday. It typically takes about 48 hours for the CSS not to load again. 

    I tested my website using both mobile, Mac, and PC systems on Chrome, Safari, and Edge and all devices and browsers had the same issues. The design works for a couple days after I edit the page on Brizy, but if I take a few days off and do not open the website builder, then the page returns to not showing the correct CSS. I am not sure what is causing this or how to resolve it. 

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  • Ariel H.

    Hi Madison,

    It’s possible the issue is related to DNS caching. Sometimes a network’s DNS resolver keeps an outdated version of your site’s assets. 

    As a quick test, could you try switching your network to Google’s free public DNS? This forces your connection to fetch the latest records directly instead of relying on your ISP’s cached ones.

    Here’s how to set it up:

     DNS 1: 8.8.8.8
     DNS 2: 8.8.4.4

    Google provides step-by-step instructions here:
    https://developers.google.com/speed/public-dns

    Please try this temporarily and check if the CSS loads consistently. This will help us confirm whether the issue is DNS-related. Let me know how it goes.

    Best regards,
    Ariel H.

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  • Madison Mabry

    Hi, 

    I just tested the DNS caching using Google's free public DNS. Unfortunately, the CSS is still not loading. 

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  • KC George

    Hello Madi,

    Your portfolio page looks great now. Please contact us if the design of this page gets messy again without attempting to fix it.  We'll take a look and try to troubleshoot.

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