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Site not displaying properly - looks good in editor, and not live

Comments

5 comments

  • Ariel H.

    Hi Jesse,

    Thank you for contacting us.

    This issue can be resolved by forcing Brizy to recompile the page. You can do this by temporarily changing the width of the global blocks (or affected blocks) to 90%, saving the page, and then switching it back to 100%. Alternatively, you can add a 1px padding, save the page, and then revert the change. This small changes will force and update the page structure which often resolves layout issues.

    If this didn't help, please provide us with temporary access to your WP Admin page so we can take a look. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/31138694231058
    WordPress Admin URL:
    Admin Username:
    Password:

    Looking forward to your reply.

    Best regards,
    Ariel H.

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  • Jesse Penner

    That did not help, as I detailed in my original message. I’ll send an email

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  • Ariel H.

    Hi Jesse,

    I’ve recorded a quick screencast to show exactly how we resolved the issue: https://youtu.be/dabToUTDe-U

    Best regards,
    Ariel H

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  • Gigg Webmaster

    Hi Ariel,

    I had the same problem as Jesse and your solution worked, thanks. (For some reason it only worked, if I changed the width of the last block on the page.)

    But it was a pain to do this on ALL our pages. You should built a function to force a site wide recompilation. 

    Best regards

    Johannes 

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  • Ariel H.

    Hi Johannes,

    I’m glad to hear you were able to fix the issue on your end. We’re currently working on an improved version of the compiler that should prevent this from happening in the future.

    Apologies for the inconvenience, and thank you for your patience.

    Best regards,
    Ariel H.

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