Problem yesterday night working on my website, modifications lost
Yesterday, I made quite big changes on one of my pages and unfortunately, I lost almost everything. I started to have problems trying to change images in a carousel. The system was not capable to download my images. It was not possible as well to see the images I already downloaded. I continue working telling myself I will put the images later but when I decided to publish the page, this window attached appears and I was unable to come backward and save my work. Today, I see that a part of the changes I made had been taken into account. But weirdly, the correct text appears on my page on my wp dashboard but not online. Online it is the old text. Can you help me ?
Here are the credentials to access my website :
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Hi Ondine,
Thank you for contacting us.
We checked on our end and we’re unable to replicate the issue as shown on this screencast: https://youtu.be/Vsqk2iIhAxs
If this doesn’t accurately reflect the issue you’re facing, could you please record a similar screencast to demonstrate the issue? This will help us understand the issue and replicate it properly.
In the meantime, please try clearing your browser cache or testing the page in another browser to see if that resolves the problem.
Best regards,
Ariel H.0
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