SMTP nor email notification is working

Istvan Norbert Kadas

• November 14, 2025 12:25

Hi, I have noticed that emailing is not working on the Cloud website at https://www.chrisandboys.co.uk/, which is linked to my profile.
The domain is with an external provider, but neither SMTP nor email notification is working.
Project: 23054637
Could you please look into what might be causing this?

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• 

  Ariel H.

  • November 14, 2025 12:40

  Hi Istvan,

  Thank you for reaching out. 

  I’ve just tested emailing using my own email address, and it seems to be working fine.

  

  Could you please check your spam or junk folder to see if the emails might have ended up there?

  If you still don’t receive them, you might try using a different email address and see if that works. 

  Best regards,
  Ariel H.

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