WordPress Brizy Pro: toolbar isn't loading, no global styling
I'm using Brizy Pro 2.7.9 on a Raidboxes staging environment (Blocksy theme, 512MB PHP memory).
When I open a page with "Edit with Brizy," I see the canvas and the element bar on the left, but no toolbar at the top (no save/update, no global styles). Global styling cannot be saved.
I have already:
– deactivated all plugins except Brizy and Brizy Pro
– deactivated Blocksy Companion and even switched to Twenty Twenty-Five
– completely reinstalled Brizy Free and Pro
– tested in Chrome and Incognito mode
In the browser console I see, among other things:
– editor.min.js?ver=338-wp:1 Missing I18n Initialization
– post.php?action=in-front-editor&post=5124:1 Uncaught (in promise) Error: Could not establish connection. Receiving end does not exist.
Can you tell me why the Brizy toolbar at the top isn't loading and how I can fix it?
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Hi Ilka
Thank you for contacting us.
Please provide us with temporary access to your WP Admin page so we can take a look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.
Community Post link: https://support.brizy.io/hc/en-us/community/posts/31041823760146
WordPress Admin URL:
Username:
Password:Looking forward to your response.
Best regards,
Ariel H.0 -
Hi Ilka
It looks like your WordPress login page is also protected by an additional password on the server side. Could you please share the password so we can access the dashboard and continue troubleshooting?
Best regards,
Ariel H.0 -
Hi Ilka
I’m just following up on my previous message. It looks like your WordPress login page is still protected by an additional server-side password. Could you please share that password with us so we can access the dashboard and continue troubleshooting the issue?
Best regards,
Ariel H.0
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