There has been a critical error on this website - WP Pro 2.7.1

Claudia Leslie

• November 11, 2025 09:19

Hi,

Getting message - There has been a critical error on this website- on several websites. If I deactivate Pro the site is fine. I have done this and removed the header for now, but obv not ideal.

I can't give login as it is a client site and their hosting too. But as others are reporting this, it seems to be more than just our sites. 

Where can I get an older version of Pro? 

Thanks

Claudia

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  Ariel H.

  • November 11, 2025 09:42

  Hi Claudia,

  Thank you for reaching out. 

  Please make sure that you’re using the latest plugin versions — Brizy v2.7.17 and Brizy Pro v2.7.9.

  

  If the issue persists after updating, kindly provide your site credentials (WordPress admin URL, username, and password) so we can take a closer look and help resolve it. Please send the below details to communitysupport@brizy.io:  

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/30963777184530
  WordPress Admin URL:
  Username:
  Password:

  Best regards,
  Ariel H.

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  Claudia Leslie

  • November 11, 2025 11:12

  Hi Ariel,

  Thanks for your reply.

  It didn't have the update notice or ability to update from the plugins dashboard. In my trouble shooting I did delete the pro plugin and uploaded the new one from your site and it worked. So all good on all sites now. 

  Thanks!

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