I can't upload images or videos

Rey Clemons

• November 10, 2025 13:42

I keep getting an error that says

'Maximum call stack size exceeded'

I need to be able to upload images to update my clients website.

The website is www.weanimusic.com

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  Ariel H.

  • November 10, 2025 13:46

  Hi Rey,

  Thank you for contacting us.

  Please try optimizing the image before uploading, you can use TinyPNG (https://tinypng.com) to reduce its file size and then upload it again. Let us know if the issue persists after doing that.

  Best regards,
  Ariel H.

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  Rey Clemons

  • November 10, 2025 13:50

  Hi Ariel,
  
  I already tried that. That didn't work

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  Ariel H.

  • November 10, 2025 14:40

  Hi Rey, thank you for the update. Could you please let me know which Workspace this project is located in?

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  Rey Clemons

  • November 10, 2025 14:41

  Workspace name: Wé Ani McDonald

  Website: www.weanimusic.com

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  KC George

  • November 10, 2025 15:08
  • Edited

  Hello Rey,

  Can you upload the image file to an online drive like Google Drive, OneDrive, Dropbox, Jumpshare and send us the link to the file? We will downoad your image and try to upload it from our side. 

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  Rey Clemons

  • November 10, 2025 15:10

  Hey George. Here is the link
  
  https://drive.google.com/drive/folders/1K674CNp4VwpOQmjqqkqS7cm_ZVrw--zt?usp=sharing

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  KC George

  • November 10, 2025 15:55
  • Edited

  Hello Rey,

  The width and height of your image is 4618 X 7098 which is too big for the web. Have a look at https://tiny-img.com/blog/best-image-size-for-website/ for recommended image sizes for the web.   

  I have reduced the image width and height to 1952 X 3000 using https://bulkresizephotos.com/ and compressed the image using https://compresspng.com/ to reduce its size to 2.62 MB. The resized image is uploaded successfully to your Media Library. 

  

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  Rey Clemons

  • November 10, 2025 16:02

  Thanks George I appreciate it

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