Brizy / Blocky combination. Brizy template for product-categories not loading anymore.

Nemes Ioan Sorin

• November 02, 2025 10:40

Hello there, I have the same problem on 2 websites - they are not released yed, but almost ready. Both are using Brizy custom templates made for Woocommerce and Blocksy theme (with Blocksy companion).  

For the last 4 days - my Brizy custom template for product-categories is not working anymore.

All other templates are working well. Product-categories template was fine until 4 days ago (I think is was a Blocksy update breaking things down). 

I've checked that Brizy template with other themes (Astra / OceanWP) and with other themes the template is working as is should.

 
But the clock is ticking - not enough  time to switch to a completely other theme. 

My deadline for one client will expire in 2 days. Monday, tomorrow, we should have a last look and add some text / images on the main page and on the contact page. I will finish the GDPR section and rewrite the whole footer today and I really need to know if I can count on this Brizy / Blocksy combination.  

It is possible to install an older (2 versions back) Blocky theme and companion (as a quick fix) - then to wait for a fixed theme or Brizy plugin ?. Can something be done in Brizy to prevent this behaviour ?. 

My e-mail is nemes.sorin@gmail.com - I can give you the credentials if you need - one domain where you can see the wrong behavior is at https://www.pronto-moda-viisoara.ro - just  click Magazin and any category on the list - it will go on a blank page.  

Thanks in advance for the help. 

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  Nemes Ioan Sorin

  • November 02, 2025 17:52

  Update, the bug is not visible now - I've used an old version of Blocksy theme to fix my problem - but the problem still exist ... 

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  Ariel H.

  • November 03, 2025 09:51

  Hi Nemes,

  Thank you for contacting us.

  I’ve recently encountered a similar issue, and rebuilding the Archive template resolved it. Could you please try rebuilding your Product Categories archive template and check if that fixes the problem?

  If the issue persists, please provide your site’s credentials so we can take a closer look. Kindly add us as an Admin user in your WordPress Dashboard and send the details to communitysupport@brizy.io:  

  Community Post link:  https://support.brizy.io/hc/en-us/community/posts/30725142668818
  WordPress Admin URL:
  Username:
  Password:

  Best regards,
  Ariel H.

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  Ariel H.

  • November 04, 2025 10:05

  Hi Nemes,

  I just wanted to follow up to see if the issue has been resolved with the solution we shared earlier. If you’re still experiencing any problems, please share your site’s credentials with us so we can take a closer look.

  Best regards,
  Ariel H.

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