One "Layouts" not able to save once imported to a page..

Dan Peres

• October 31, 2025 16:38

The last layout on brizy doesn't let me save, others work fine.. 

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  Ariel H.

  • November 03, 2025 08:08

  Hi Dan,

  Thank you for contacting us.

  Could you please confirm if you can replicate the issue with all other plugins besides Brizy and Brizy Pro disabled? Also, try using another theme and see if this makes any difference?

  If the issue continues, this is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/30692939363346
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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  Ariel H.

  • November 04, 2025 10:04

  Hi Dan,

  I just wanted to follow up to see if the issue has been resolved with the solution we shared earlier. If you’re still experiencing any problems, please share your site’s credentials with us so we can take a closer look.

  Best regards,
  Ariel H.

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  Juan Rivera

  • November 15, 2025 03:59

  I am having the same issue. 

  I am using Blocksy and have tried with Astra, and the same issue. 

  Brizy: Version 2.7.17 

  Brizy Pro: Version 2.7.9

  I have already cleaned the cache, tried disabling each plugin one by one, all the way to only having active Brizy and Brizy Pro, and no success. 

  I can edit, and sometimes I can save. Others, I get the "refresh error," and when I refresh, of course, everything goes away. I have tried to import a layout, and I get the error: "Could not publish or save page," and in the center, it says: "This page needs a refresh. You’ve probably updated this page (or another page) in a different tab or browser." with a button to Refresh. 

  Please help. 

   

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  Ariel H.

  • November 15, 2025 15:31

  Hi Juan,

  Please provide us temporary access to your WP Admin credentials so we take a closer look. You can add us as an Admin user from your Dashboard and send the following details to communitysupport@brizy.io:  

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/30692939363346
  WordPress Admin URL:
  Username:
  Password:

  Looking forward to your response.

  Best regards,
  Ariel H.

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  Ariel H.

  • November 17, 2025 08:35

  Hi Juan,

  I just wanted to follow up regarding the temporary WordPress Admin access we requested so we can check the issue mentioned in your community post. Please let us know once you’ve added us as an Admin user and sent the details to mailto:communitysupport@brizy.io.

  Best regards,
  Ariel H.

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