Skip to main content

There is a new version of Brizy available. View version 2.510 details or update now. but we're on 2.7

Comments

2 comments

  • Ariel H.

    Hi Kevin,

    Thanks for reaching out.

    We’ve noticed that this issue can occur with some hosting providers, possibly due to cached files from an older version of Brizy. To fix this, please deactivate Brizy 2.510 and delete it. Then, head over to your Brizy account dashboard at https://www.brizy.io/account/member, download the latest version, and install it manually.

    If the issue persists, feel free to share your site’s credentials so we can take a closer look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/30579695218450
    WordPress Admin URL:
    Super Admin Username:
    Password:

    Looking forward to your reply.

    Best regards,
    Ariel H.

    0
  • Ariel H.

    Hi Kevin,

    I just wanted to follow up to see if the issue has been resolved with the solution we shared earlier. If you’re still experiencing any problems, please share your site’s credentials with us so we can take a closer look.

    Best regards,
    Ariel H.

    0

Please sign in to leave a comment.