Page not saving

Alexander Campos

• October 23, 2025 19:07

HI guys! Hope all is well! After some updates I have an issue where my site is not saving. 

I'm supplying WP access here, upon diggin let me know if you need access to cPanel. 

https://5****fit.com 

If I make any changes this happens:

I've created a Admin access for you :

Pass - 

Tyh*******5x7w*****7BU

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• 

  Alexander Campos

  • October 23, 2025 19:08

  https://www.5****fit.com/t******
  
  That's twh WP login page

   

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  Ariel H.

  • October 24, 2025 08:25

  Hi Alexander,

  Thank you for contacting us.

  Upon checking, the 413 error in the console suggests that the AJAX request from the Brizy frontend editor is exceeding the server’s allowed data limits. This usually happens when saving a large page with numerous blocks or custom elements.

  

  We’ve seen a similar case before where another user was able to resolve the issue by updating their server settings, specifically, increasing the body size limits in their ModSecurity configuration, which was blocking larger save requests. This may be something you could check with your hosting provider. For more details, please refer to this support thread: https://support.brizy.io/hc/en-us/community/posts/27240442687378

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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  Alexander Campos

  • November 14, 2025 01:06

  Hey there! Godaddy VPS doesnst include Mod Security. I buld eveyrthing with GoDaddyh and always keep running into this. 
  
  My hosting has no idea. 
  
  Let me know your thoughts. 

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  Ariel H.

  • November 14, 2025 10:35

  Hi Alexander,

  Thank you for the update.

  If ModSecurity isn’t included, 413 errors can still occur due to server request size restrictions. Even if PHP settings look correct, the server can impose hidden limits that block large POST requests.

  To help determine the source of the issue, please ask your hosting provider to check the server logs for any errors related to PHP, HTTP requests, or if possible, send us a copy of the server logs so we can review them. 

  Best regards,
  Ariel H.

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