Brizy templates won't load on new site

Kathy Bower

• September 30, 2025 21:22

website is 

https://www.bangkokprotestantcemetery.org

 

I have tried to upload the zip files and it fails.  Why?  

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  Ariel H.

  • October 01, 2025 09:08

  Hi Kathy,
  
  Thank you for contacting us.

  Could you please check the PHP version on your server? You can find this in your WordPress Dashboard under Tools → Site Health → Info tab → Server. The PHP version should be 8.0 or higher.

  Also, please make sure you are using the latest versions of Brizy (v2.7.15) and Brizy Pro (v2.7.7).

  If the issue persists, kindly send us the zip file at communitysupport@brizy.io, or you can upload the zip files to Google Drive and share the link with us at the same email. This will help us replicate the issue on our side.

  Best regards,
  Ariel H.

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