Merging two accounts
Hello!
A few weeks ago I contacted you about merging my Brizy cloud and Brizy WP accounts (they are under two email addresses).
You responded asking me the email address of the WP account. I replied but haven't heard since.
Is this still possible?
Thanks for checking into this.
Armand Girard
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Hello Armand,
Your previous Forum thread is at https://support.brizy.io/hc/en-us/community/posts/29243254224274. We were waiting for your reply to Ariel's question.
Please confirm if these are your accounts
- armand@......internet.com - Brizy PRO Lifetime
- armand.......@gmail.com - AppSumo Brizy Cloud 2024
Shall we merge both the above plans into one account?
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Hello K C George,
I thought I had replied to Ariel's question as to which account to merge into. I believe I did that by replying to the email. Please accept my apologies if you didn't get that info.
Yes, I would like to merge the two accounts. The reason for the merge is that the infinternet.com email address will be going away soon. All I need is one account that I can access with the Gmail account.
Many thanks for doing this for me.
Armand Girard0 -
Hello Armand,
We apologize for the delay in getting back to you. Due to non availability of the person who has administrative rights to carry out this task, we could not make progress today. We hope to do this by tomorrow.
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Hello K C George,
Thanks for the update.
Absolutely no rush on this. I appreciate your keeping me informed. Much appreciated!
Armand0 -
Hello Armand,
We have transferred your Brizy PRO Lifetime plan from armand@......internet.com to armand.......@gmail.com. Please check if everything looks fine.
You have two cloud projects in the armand@......internet.com account. Do you need those projects? If not, kindly delete the projects and let us know we can close it.
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Hello K C George,
I checked the account and all looks wonderful! Thank you for doing this.
The two projects that were in Brizy Cloud were test projects. They have been deleted.Armand
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Hello Armand,
I see these projects. Do we have your permission to delete these projects and close this account?
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Hello K C George,
Please accept my apologies for not getting back to you sooner. I have been traveling and been away from email.
Can you tell me which email address these sites are under? I can't seem to find them on my end.
Armand
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Hello Armand,
These projects are under your account associated with the email armand@......internet.com
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Hello K C George,
Feel free to delete these sites and close the infinternet.com account.
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Hello Armand,
Thank you. We have deleted the four projects and have closed your account associated with armand@......internet.com
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