images are not loading

Oleg Kirillov

• September 23, 2025 12:54

Hello, everything works fine, but there's one problem. When selecting templates, layouts, and so on for a page, the images that should be in those templates aren't loading. What can I do?

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  Ariel H.

  • September 23, 2025 13:29

  Hi Oleg,

  Thank you for reaching out. 

  To better understand the issue, could you please share a short screencast showing the steps you’re taking and how the images appear on your end? This will help us better understand the issue and possibly offer a solution.

  Best regards,
  Ariel H.

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  Ariel H.

  • September 24, 2025 09:11

  Hi Oleg,

  I just wanted to follow up to see if you were able to record a short screencast of the issue. Having a visual of the steps you’re taking and how the images appear on your end will really help us in troubleshooting and suggesting the right solution.

  Looking forward to your reply.

  Best regards,
  Ariel H.

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