Having a problem with with ssl certificate.

Jeremy Martin

• September 23, 2025 10:10

 

Please help me with the ssl certificate for this website as it is automatically assigned by the Brizy Platform. Here are the website details.

 

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  Ariel H.

  • September 23, 2025 10:22

  Hi Jeremy,

  Thank you for contacting us.

  Please remove the A Record 102.219.84.68 from your DNS manager and let us know once it’s done so we can check again. The A Record conflicts with Brizy Cloud’s CNAME setup and prevents the SSL certificate from being issued correctly.

  

  Looking forward to your reply.

  Best regards,
  Ariel H.

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  Ariel H.

  • September 24, 2025 09:09

  Hi Jeremy,

  I just wanted to follow up regarding the A Record we mentioned in our previous message. Have you had a chance to remove the record 102.219.84.68 from your DNS manager? Once that’s done, we can recheck the setup on our end and make sure the SSL certificate is issued correctly.

  Looking forward to your update.

  Best regards,
  Ariel H.

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