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Brizy Cloud and Members

Lucas Nogueira
  • Edited

Good afternoon,

I would like to check why I have no access to Brizy Cloud PRO anymore? I believe that when I paid for my subscription Brizy Cloud and Wordpress were both included. I'm looking to import two of my Wordpress websites into Brizy Cloud but due to this limitation with a few PRO components it is not working. I remember some time ago it used to work normally with PRO components.

Also, my account is counted as Manager but it was supposed to be Owner since the last owner transferred all rights to my account.

Many thanks

Lucas

1

Comments

3 comments

Date Votes
  • KC George
    • Edited

    Hello Lucas,

    Your subscription to the "Freelancer WordPress" plan gives you access to 25 PRO licenses to be used with Brizy WordPress. PRO access to Brizy Cloud is not included in your subscription. The plan details were as follows:

    As a manager in Jocenildo Paraizo's three  workspaces, you had access to his PRO plan until August 6, 2025. You lost access to PRO features because Jocenildo cancelled his PRO plan. Transferring rights of a project developed using PRO features to your account is possible only if you have a Cloud PRO plan. 

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  • Lucas Nogueira

    Hey George,

    Thanks for the reply.

    Just to confirm, are these 25 licences currently being used in my account? Is that why I can't use these PRO features? Or is it that I need to change my plan to Brizy PRO to transfer these 2 websites?

    If so, is it possible to make this change without losing access to my Wordpress website in the meantime?

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  • KC George
    • Edited

    Hello Lucas,

    Currently, you are using two of the twenty-five PRO licenses. You can use Brizy Pro to create up to 23 additional WordPress websites with your Freelance WordPress subscription.

    Migrating your Brizy WordPress project to Brizy Cloud would not be possible without a Brizy Cloud Pro plan if your project uses Pro features. To move a Pro project from Brizy WordPress to Brizy Cloud, you must have one of the subscription plans offered at https://www.brizy.io/pricing-cloud. Because of the additional cost involved, migrating your WordPress websites into Brizy Cloud may not be a good idea. 

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